complaint letter

Syifa Fauziah
23C Kopo Street
Bandung


June 24, 2015

Mrs. Kinanti Alqibtiah
Manager
Shoes Shop
Jakarta City


Dear Mrs. Kinanti Alqibtiah,
We have your invoice of June 24, C-4523, for IDR 500,000.00, and we believe that an error has been made in the price charge us for this order.

We know that we are billed at higher rates when ordering out of Jakarta, but we are unable to determine how you arrived at the unit price charged us for the items billed.

Will you please give the matter immediate attention?

Yours truly,

Syifa Fauziah